At Made Trade, we believe that how your ethically sourced, artisan-crafted pieces arrive is just as important as the pieces themselves. We’ve designed a delivery process that reflects our commitment to transparency, care, and global responsibility—bringing beautiful, handmade goods from our partners around the world directly to your door, with mindful attention to every step.

Shipping Options Designed for Convenience & Care

We offer two reliable shipping methods to meet your needs, whether you’re looking for speed or prefer to enjoy free shipping on qualifying orders:

  • Standard Shipping – For $12.95, we ship via trusted carriers like DHL or FedEx. Your order will be processed within 1-2 business days, and delivered within 10-15 days after shipping.
  • Free Shipping – On orders over $50, we offer free shipping via EMS. Your order will be processed within 1-2 business days and delivered within 15-25 days after shipping.

Please note: We ship globally, though some remote areas and parts of Asia may not be serviceable. You will be notified during checkout if we are unable to deliver to your location.

From Our Artisans to Your Home

Each product you find at Made Trade tells a story—of traditional craftsmanship, sustainable practices, and fair wages. We extend that story through a delivery experience that respects both the product and the planet. All items are packed with recycled and biodegradable materials whenever possible.

Once your order is placed, our team carefully prepares your package—every basket, chair, or accessory is inspected one final time to ensure it meets our quality standards and is ready to become a part of your home.

After You Receive Your Order

We want you to love every handcrafted piece you receive. If something isn’t quite right, you have 15 days from the delivery date to initiate a return. Visit our Returns page for more details on how to proceed.

Have Questions?

We’re here to help. If you have any questions about delivery times, tracking your order, or shipping policies, reach out to our team at [email protected]. We value your trust and are committed to making your experience with us as thoughtful and seamless as the products we curate.

Thank you for supporting a more beautiful, equitable, and sustainable world—one delivery at a time.